Mycasino.ch Review: General Information
Mycasino.Ch was one of the first Swiss online casinos to be licensed and in operation since July 201. The parent company of the establishment – the Grand Casino Lucerne – has been offering its guests the best casino entertainment since 1882 as part of the land-based casinos and holds a market share of around 40% in Switzerland. The site is operated under licence from the Federal Council. An additional licence has been granted for online gambling with the number 326-12-01 dated 7 June 2019.
Mycasino.ch Bonuses
Mycasino.Ch not only has a generous welcome bonus of 100% up to 300 Swiss francs + 200 Golden Rabbit free spins, but also has ongoing great offers for active customers. You can find all bonuses and promotions in your account under “My Promotions”.
Welcome Package
Follow just 2 simple steps to take advantage of the casino bonus:
- Register and confirm your email address with the activation link you received in the mail.
- Fund your account with the correct amount to receive the deposit bonus.
The welcome bonus is transparent, but there are wagering requirements. The wagering is x35, which is typical for the online casino market in Switzerland.
Often Mycasino.Ch promotions offer good winnings even without wagering the bonus. To stay up to date, check your inbox or find out about current promotions directly on their website.
The operator focuses more on the sign-up bonus than on current promotions
Casino provider
Mycasino.Ch offers slot machines from leading providers:
- Greentube.
- Roter Tiger.
- Oryx Rgs Gamomat.
- Yggdrasil.
- Stormcraft Studios.
There are more than 420 slot machines in the game offer, and the institution is constantly expanding it. The range of slots includes proprietary games and slots from industry-leading suppliers. Many of these slots can be played in an app for tablets and phones.
Games
If you are on Mycasino.ch for the first time, you should take a look at the “Best Games” tab. There you will see the slots that are played most often by visitors to the site.
This list includes:
- Super Cherry 5000.
- Gonzo’s Quest Megaways.
- Book of Ra Deluxe.
- Thunderstruck II.
- Doom of Egypt.
The casino interface is pretty simple, which means there’s no complicated navigation to access your favourite game.
Jackpot Slots:
- Cash & Carry: Shopping Spree.
- Trench Life.
- Schlagerslotten.
- Anatude.
- Cash & Carry.
- Penny Up.
Board Games:
- Roulette – Premium.
- Blackjack.
- Grand Hold’em.
- Royal Crown 3 Card Brag.
- Big Win Baccarat.
- Blackjack Royal Pairs.
Video Poker:
- Joker Poker.
- Double Joker Poker.
- American Poker II.
- Jacks or Better.
All games are certified and player safety is guaranteed as Mycasino.ch is ISO 27001 certified and the online casino meets the strict regulations of the state regulatory authority.
Live Сasino
Game variety and visitor safety are paramount in a live casino. That is why Mycasino.Ch, in cooperation with Evolution Gaming, offers popular live dealer games such as Lightning Roulette or the game show Crazy Time.
The list of Mycasino.Ch Live Casino’s most popular games also includes:
- Game Shows.
- Poker Live.
- Live Baccarat.
- Grand Casino Luzern Live.
- Crazy Time.
Mobile Games
The online casino Mycasino.Ch is optimised for mobile devices, but currently does not offer its own app. Therefore, you can play your favourite slots in your browser by downloading the mobile casino website from your smartphone.
Once logged in, you can access all games, participate in promotions, deposit and withdraw money. It should be noted, however, that older games created with Flash technology may not be compatible with most smartphones.
Payment methods: deposit and withdrawal
If a player registers but does not send in their identity verification documents, no more than CHF 1,000 can be deposited. In addition, you cannot withdraw your winnings. The operator does not charge a fee, but providers may charge a transaction fee. Deposits are made immediately and withdrawals with a standard delay of 1 to 2 business days.
There are a variety of methods to fund your account:
- Twint.
- Transfers with PostFinance – PostFinance eFinance and PostFinance Card.
- Visa or Mastercard, Paysafecard.
- Electronic wallets Skrill and Neteller.
- Apple Pay. Deposits can be made via your iPhone, Apple Watch, iPad or Mac.
The minimum deposit amount is CHF 10. The maximum deposit depends on the payment method, the customer’s transaction and history with the operator. In some cases, it may also be affected by the status of the player’s account.
Upon request, the casino will transfer the winnings in Swiss francs to the Swiss bank or postal account specified by the player. The transfer of the money can take two to three working days. It is important that the account information is correct. The casino is not responsible for incorrect transfers due to incorrect data in the account.
In order to withdraw winnings, the player’s account must be verified. The casino requires a copy of a valid ID + a copy of the paid electricity, water, telephone or internet bill showing the player’s name, address, account date and logo of the issuing company. If requested, a bank statement can be included as proof of address. Please note that the date of the statement should not be older than three months.
Copies of documents can be sent by e-mail, it is convenient to use the secure download function which the player will find in the “My Account” section. You can also upload your documents at the bottom of the page.
Technical support
Regardless of whether the player is an “old-timer” or a newbie, the casino promises fast, professional and friendly support at all times. Customer service is available via online chat from Sunday to Thursday from 09.00 to 24.00, Friday to Saturday from 09.00-01.00. If you prefer, you can call an operator on 0800 002 728 or write to [email protected].
There is a handy “Frequently Asked Questions” section where you can find answers to 99% of your questions. Mycasino.Ch is committed to promoting responsible gambling. There are measures in place to limit gambling addiction.
Conclusion
At Mycasino.Ch online casino, you can play not only from your PC but also from your smartphone. The quality and customer service as well as the payment options work well. The site has the potential to become one of the best online casinos on the Swiss market. Note that new customers can get a welcome bonus when they register and fund their account. Available is a 100% deposit bonus of up to 300 Swiss francs, 200 free spins at Golden Rabbit.
The site offers a large collection of games and pays out winnings quickly. The bad thing is that the company has nothing else to offer players apart from the welcome bonus. There is no VIP club or loyalty programme, although other Swiss casinos actively promote this. Mycasino.Ch does not offer games from popular providers such as Microgaming or NetEnt and tries to work more with new developers, which has not affected the quality of the slots and other games. A wide range of live games with real croupiers is available. Support is available by phone, email and online chat, with the latter working at different times.
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